1. Introduction & Consent
These terms and conditions apply to the use of Sona101 App and all its services. By accessing our website or app, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using our platform.
Sona101 App reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via your registered email or an in-app notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
Important: This document is a legally binding agreement. Please read it in full before opening an account.
2. Eligibility & Registration
To create an account and use Sona101 App, you must meet the following requirements:
- You must be at least 18 years old.
- You must not be a resident of any country or region where online gaming is prohibited by law.
- You must register using accurate and truthful personal information.
- Each person may operate only one account.
- You may not open or manage an account on behalf of another person.
- Sona101 App employees and their immediate family members are not eligible to place bets on this platform.
Providing false or inaccurate information during registration may result in your account being cancelled at any time and your balance being confiscated.
3. Account Management
You are fully responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
- After creating your account, verifying your email address or phone number is mandatory.
- KYC verification (national ID or passport) must be completed before making a withdrawal.
- We strongly recommend enabling two-factor authentication on your account.
- Operating multiple accounts from a single device is not permitted.
- Accounts with no transactions for 12 months may be marked as dormant.
4. Deposits & Withdrawals
Sona101 App supports transactions via bKash, Nagad, Rocket, and bank transfer. All deposit and withdrawal requests are processed by our payments team.
- Minimum deposit: BDT 500 (may vary depending on the payment method).
- Minimum withdrawal: BDT 1,000.
- Withdrawals via bKash and Nagad are typically processed within 15–30 minutes.
- Bank transfers may take 1–3 business days to complete.
- For your first withdrawal, funds can only be withdrawn using the same payment method used for the deposit.
- Suspicious transactions may require additional verification and could result in temporary processing delays.
- Depositing from or withdrawing to third-party accounts is strictly prohibited.
If you experience any transaction issues, please notify our support team within 24 hours. Delayed reports may complicate the investigation process.
5. Betting Rules
The following rules apply when placing bets on Sona101 App. Confirmed bets generally cannot be cancelled, so please review everything carefully before submitting.
- Confirmed bets cannot be changed or cancelled, except where the cash-out feature is available.
- If incorrect odds are displayed due to a technical error, Sona101 App reserves the right to void or correct the affected bets.
- Bets linked to match fixing or any form of fraud will be voided.
- If your internet connection drops during live betting, the odds at the time the bet was confirmed will stand.
- If an event is cancelled, the bet amount will be refunded to your balance.
- Maximum bet limits may vary by event or market.
6. Bonus & Promotion Terms
Sona101 App regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions that must be followed.
- Welcome Bonus: New members receive up to a 100% bonus on their first deposit. To withdraw the bonus, you must wager 10 to 20 times the original bonus amount.
- Reload Bonus: Deposits made on specific days each week qualify for a bonus. The same terms and conditions as the Welcome Bonus apply.
- Cashback: A percentage of your net losses over a set period will be returned to you as cashback.
- Attempting to claim the same bonus more than once, or using multiple accounts to claim bonuses, is strictly prohibited.
- Bonuses can only be used for betting and cannot be withdrawn directly.
- Sona101 App reserves the right to modify, suspend, or cancel any bonus offer at any time.
7. Prohibited Activities
The following activities are strictly prohibited on Sona101 App. Any violation may result in immediate account suspension or permanent closure.
- Creating or operating multiple accounts.
- Placing bets using bots, scripts, or any automated software.
- Account hedging or coordinated betting to exploit the bonus system.
- Using the platform for money laundering or any other illegal financial activity.
- Harassing, threatening, or deceiving other users.
- Attempting to breach or hack the platform's security systems.
- Registering with a false identity or using another person's information.
8. Responsible Gaming
Sona101 App believes gaming is a form of entertainment, not a source of income. We actively promote responsible gaming and provide users with tools to help them stay in control.
- Deposit Limit: You can set daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can close your account either temporarily or permanently at any time.
- Cooling-Off Period: Breaks ranging from 24 hours to 30 days are available.
- Reality Check: You will receive periodic reminders showing how long you have been playing.
If you or someone you know has a gambling problem, please reach out to our support team. For more information, Responsible Gaming View the page.
9. Data & Privacy
Protecting your personal information is our priority. Sona101 App follows strict data protection policies.
- Your information is never sold to third parties.
- All transactions are secured with SSL encryption.
- KYC documents are used solely for verification purposes and are stored securely.
- Your information may only be shared with government authorities when required by law.
For our full Privacy Policy, Privacy Policy Read the page.
10. Account Closure & Changes
You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.
- Sona101 App may suspend or close an account without notice for any breach of the rules.
- If fraud is detected, your balance may be confiscated.
- Sona101 App reserves the right to modify, restrict, or discontinue any part of its service at any time.
- Users will be notified in advance of any significant changes.
Common FAQ
Yes, Sona101 App may update its terms and conditions when necessary. Users will be notified of significant changes via their registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you withdraw before meeting the wagering requirement, the bonus balance will be forfeited and only the remaining eligible amount can be withdrawn. In some cases, winnings tied to the bonus may also be voided. Please read the terms carefully before claiming any bonus.
Yes, you can close your account at any time by contacting our 24/7 support team. Please withdraw any remaining balance before closing. You can also apply for self-exclusion, which will lock your account for a specified period.
KYC verification protects your account and helps prevent money laundering. It is a mandatory requirement under international gaming licenses. Once verified, your withdrawal limits increase and you get access to improved services.
For any dispute or complaint, please contact our Live Chat support first. The support team will aim to respond within 24 hours. If the issue remains unresolved, send a detailed description via email. All complaints are logged and a final resolution will be provided within 7 business days.